1. Introduction

This Cookies Policy explains how Primo Results ("we," "our," or "us") uses cookies and similar tracking technologies on our website. This policy should be read alongside our Privacy Policy.

By using our website, you consent to the use of cookies in accordance with this policy. You can manage your cookie preferences at any time through your browser settings or our cookie consent tool.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They help websites remember information about your visit, such as your preferences and login details, which can make your next visit easier and the site more useful to you.

Types of Cookies:

• Session Cookies: Temporary cookies that are deleted when you close your browser

• Persistent Cookies: Cookies that remain on your device for a set period or until manually deleted

• First-Party Cookies: Set directly by our website

• Third-Party Cookies: Set by external services we use on our website

3. How We Use Cookies

3.1 Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled.

Purpose:

• Enable basic website functionality

• Remember your cookie preferences

• Maintain security and prevent fraud

• Process contact form submissions

Retention: Session-based or up to 1 year

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information.

Common Tools:

• Google Analytics

• Microsoft Clarity

• Hotjar (heat mapping)

Purpose:

• Analyze website traffic and user behavior

• Identify popular content and pages

• Monitor website performance and errors

• Improve user experience

Retention: Up to 26 months

3.3 Functionality Cookies

These cookies enable enhanced functionality and personalization.

Purpose:

• Remember your preferences (language, region)

• Provide live chat functionality

• Enable social media sharing features

• Customize content based on your interests

Retention: Up to 2 years

3.4 Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and track marketing campaign effectiveness.

Common Tools:

• Google Ads

• Facebook Pixel

• LinkedIn Insight Tag

• Microsoft Advertising

Purpose:

• Show relevant advertisements across the web

• Measure advertising campaign performance

• Retarget website visitors

• Track conversion and lead generation

Retention: Up to 2 years

4. Specific Cookies We Use

4.1 Essential Cookies

4.2 Analytics Cookies

4.3 Marketing Cookies

Note: This is not an exhaustive list. Cookie names and durations may vary based on the specific tools and versions we use.

5. Third-Party Cookies

We work with trusted third-party partners who may also set cookies on our website:

5.1 Google Services

• Google Analytics: Website analytics and reporting

• Google Ads: Advertising and conversion tracking

• Google Tag Manager: Tag and code management

5.2 Social Media Platforms

• Facebook/Meta: Social sharing and advertising

• LinkedIn: Professional networking and B2B advertising

• Twitter: Social sharing and engagement

5.3 Marketing Tools

• HubSpot/Mailchimp: Email marketing and CRM

• Hotjar: User behavior analysis

• Microsoft Clarity: Session recording and analytics

5.4 Communication Tools

• Live Chat Services: Customer support functionality

• Calendar Booking: Meeting scheduling tools

6. Managing Your Cookie Preferences

6.1 Cookie Consent Tool

When you first visit our website, you'll see a cookie banner allowing you to:

• Accept all cookies

• Reject non-essential cookies

• Customize your preferences by category

You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer.

6.2 Browser Settings

You can control cookies through your browser settings:

Chrome: Settings > Privacy and security > Cookies and other site data

Firefox: Settings > Privacy & Security > Cookies and Site Data

Safari: Preferences > Privacy > Cookies and website data

Edge: Settings > Cookies and site permissions > Cookies and site data

6.3 Opt-Out Tools

You can opt out of specific tracking:

• Google Analytics: Google Analytics Opt-out Browser Add-on

• Google Ads: Google Ad Settings

• Facebook: Facebook Ad Preferences

• Industry Opt-out: Your Online Choices

7. Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly:

• Essential cookies disabled: Website functionality may be impaired

• Analytics cookies disabled: We cannot improve user experience based on usage data

• Marketing cookies disabled: You may see less relevant advertisements

• Functionality cookies disabled: Personalization features may not work

8. Mobile Apps and Devices

If you access our website through a mobile app or device, similar tracking technologies may be used. You can manage these through your device settings:

• iOS: Settings > Privacy & Security > Tracking

• Android: Settings > Privacy > Ads

9. Updates to This Policy

We may update this Cookies Policy to reflect changes in:

• Cookie technologies we use

• Legal requirements

• Our business practices

Significant changes will be communicated through:

• Website notifications

• Email updates (for subscribers)

• Updated "Last modified" date

10. Contact Us

If you have questions about our use of cookies or this policy:

Primo Results
Email: info@primoresults.co.uk
Contact Form: https://primoresults.co.uk/contact

For general information about cookies, visit: All About Cookies

11. Legal Basis

Our use of cookies is based on:

• Essential cookies: Legitimate interest in website operation

• Analytics cookies: Legitimate interest in website improvement

• Marketing cookies: Your consent (where required by law)

• Functionality cookies: Legitimate interest in user experience

You can withdraw consent for non-essential cookies at any time through our cookie consent tool or by contacting us.

This Cookies Policy was last updated on [Insert Date] and is effective immediately.